Terms of Service
By accessing and using this platform, you agree to comply with and be bound by these Terms of Service. This platform is designed to serve users within Dasmariñas, Cavite, Philippines by connecting customers with local businesses for the purchase of products and booking of appliance repair services. If you do not agree with any part of these terms, you must discontinue use of the platform.
Our platform functions as an intermediary that allows local sellers to list and sell products and enables independent technicians or service providers to offer appliance repair services, including but not limited to air conditioners, refrigerators, and washing machines. We do not directly own, sell, or repair these products unless otherwise stated, and therefore we are not responsible for the actual fulfillment of transactions or services provided by third parties.
Users are required to register an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. By using the platform, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian. We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious or fraudulent activities.
All orders made through the platform are subject to acceptance by the respective seller. Product prices, availability, and descriptions may change without prior notice, and sellers are solely responsible for ensuring the accuracy and quality of their listings. While we may assist in dispute resolution, we are not liable for disagreements between buyers and sellers.
For appliance repair services, users agree to provide accurate details regarding the issue to ensure proper service. All repair services are carried out by independent service providers who determine their own pricing, timelines, and service conditions. We do not guarantee the success, quality, or completion time of any repair service. However, we reserve the right to investigate complaints and take appropriate action against service providers who fail to meet acceptable standards.
Payments must be made through the available methods provided on the platform, such as cash on delivery, e-wallets, or bank transfers. We are not responsible for any issues arising from third-party payment processors. Users may submit reviews and ratings based on their experiences, provided that such feedback is honest, respectful, and not misleading or offensive. We reserve the right to remove or moderate reviews that violate these guidelines.
Delivery of products is handled by sellers or third-party couriers, and delivery times are estimates that may vary depending on circumstances. We are not liable for delays, loss, or damage incurred during shipping. Return, refund, and cancellation policies are determined by individual sellers or service providers, and users must follow the conditions set by them. While we may assist in facilitating communication, we do not guarantee resolution outcomes.
Users agree not to engage in prohibited activities, including but not limited to fraudulent transactions, submission of false repair requests, harassment of other users, or attempts to disrupt or hack the system. Any violation may result in account suspension, termination, or legal action where applicable.
To the fullest extent permitted by Philippine law, we shall not be held liable for any direct, indirect, or consequential damages arising from the use of the platform, including issues related to product quality, service performance, or delivery. The platform is provided on an “as is” and “as available” basis.
Your use of the platform is also subject to our Privacy Policy, which complies with the Data Privacy Act of 2012 (Republic Act No. 10173). We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the platform after changes have been made constitutes your acceptance of the revised terms.
These Terms shall be governed by the laws of the Republic of the Philippines, and any disputes arising from the use of this platform shall fall under the jurisdiction of the courts located in Dasmariñas, Cavite.
For any questions or concerns regarding these Terms of Service, you may contact us through the provided communication channels.
Privacy Policy
This Privacy Policy explains how our platform collects, uses, stores, and protects your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By using our platform, you agree to the collection and use of your information as described in this policy.
We collect personal information that you voluntarily provide when creating an account, placing orders, or booking appliance repair services. This may include your name, contact number, email address, delivery address, and other relevant details necessary to complete transactions. In addition, we may collect transaction data, device information, and usage activity to improve our services and user experience.
Your personal information is used primarily to facilitate transactions between users, local sellers, and service providers within Dasmariñas, Cavite. This includes processing orders, arranging deliveries, coordinating repair services, sending updates or notifications, and responding to inquiries or complaints. We may also use your information to improve platform functionality, prevent fraudulent activities, and ensure the security of all users.
We may share necessary information with third parties such as sellers, delivery partners, and appliance repair service providers strictly for the purpose of completing transactions or services requested by you. We do not sell, rent, or trade your personal information to unauthorized parties. All data sharing is done with appropriate safeguards to protect your privacy.
We implement reasonable organizational, physical, and technical security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, while we strive to protect your information, no system can guarantee absolute security, and users are also responsible for safeguarding their account credentials.
You have the right to access, correct, or request deletion of your personal data, as well as the right to withdraw consent, subject to legal and contractual obligations. Requests regarding your data may be submitted through our contact channels.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. After such period, data will be securely deleted or anonymized.
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or platform features. Continued use of the platform after updates signifies your acceptance of the revised policy. By creating an account, placing an order, or booking a service, you acknowledge that you have read and understood our Privacy Policy and Terms of Service. You hereby give your explicit consent to the collection, processing, and sharing of your personal data for the purpose of operating the platform, facilitating transactions, and improving user experience, in accordance with the Data Privacy Act of 2012.
You also agree that your information may be shared with local sellers, delivery personnel, and appliance repair service providers within Dasmariñas, Cavite strictly for order fulfillment and service completion. You understand that you may withdraw your consent at any time by contacting us, although doing so may affect your ability to use certain features of the platform.